Privacy policy for website
For RSP GmbH & Co KG (“RSP”, “we”, “us”), the protection of personal data is of the utmost importance. In addition to the self-evident compliance with the statutory provisions on data protection, we would like to commit ourselves to the responsible handling of your data with this information.
With this data protection notice, we would like to inform you on what basis and for what purposes we process personal data that we collect from you via this website or that you provide to us.
1 Who is responsible for data processing and who can I contact?
The controller within the meaning of the General Data Protection Regulation (GDPR) is
RSP GmbH & Co. KG
Zum Silberstollen 10
07318 Saalfeld/Saale
You can reach our company data protection officer using the above contact details and by email at datenschutz@rsp-germany.com
2 What data do we collect?
2.1 Data that you provide to us
2.1.1 For general inquiries
When you send us inquiries, we process your name, contact details (e.g. telephone number, e-mail address and postal address) and any other information you provide when filling in forms or other data fields on our website. This includes information that you provide when you:
- submit a request for a specific product;
- ask a question or give us feedback.
2.1.2 When using our spare parts catalog
To use our online spare parts catalog, you must have a user account registered by us or log in to your existing user account. When you create your user account and place an order, we process your name, address, e-mail address, telephone number (if applicable), part number, description, quantity and other comments that you provide to us.
2.1.3 With the sending of application documents
If you submit relevant application documents to us as an applicant, for example by e-mail or via a web form on our website, we process your personal data for the purpose of carrying out the application process. If your application is not in response to an advertised position, but as a so-called unsolicited application, you consent to your inclusion in our applicant pool at the same time. Applications in the applicant pool will be stored for a period of one year from receipt of the application. You can revoke your consent to this at any time with effect for the future (see section 8.2).
Within RSP, only those departments that need your data to process your application will have access to it. Service providers used by us may also receive data for these purposes if they maintain data secrecy and undertake to comply with our written data protection instructions, among other things.
2.2 General data that we collect when you use this website
When you visit our website, a range of general data is collected and stored in log files. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses our website (so-called referrer), the resources you access, the date and time of access to the website, an Internet protocol address (IP address), the Internet service provider of the accessing system and other comparable data and information that enable us to avert danger in the event of attacks on our website may be recorded.
When using this general data, we do not draw any conclusions about the data subject. Rather, this data is required to correctly deliver the contents of our website, to optimize the presentation of the contents of our website, to ensure the long-term functionality of our website and to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.
This pseudonymously collected data is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in order to ultimately ensure an adequate level of protection for the personal data processed by us. The pseudonymous data of the server log files are stored separately from all personal data provided by a data subject.
2.3 Data that we collect to analyze and improve website usage using cookies or comparable analysis tools
We use cookies on this website. Cookies are text files that are placed and stored on a computer system via an Internet browser.
Many cookies contain a so-called cookie ID, a unique identifier. It consists of a string of characters that can be used to assign websites and servers to the specific Internet browser in which the cookie was stored. This enables the websites visited to distinguish the individual browser of a data subject from other Internet browsers that contain other cookies. For further information on the scope, purpose and other recipients of cookie-based data processing, please refer to our Consent Management Tool, which you can access via the links below.
Please provide your consent ID and the date when you contact us regarding your consent.
Your consent applies to the following domains: www.rsp.com
Your current status: Allow cookies.
Your consent ID: yPgWYwjUMrFA6SKxUTNJ/13ftvnEiBbF6Y9w1M85KlvuiWGv6vy/cg==Consent date: Monday, June 21, 2021, 20:32:14 CEST
2.4 Salesviewer
If you have given your consent, the SalesViewer technology of our service provider SalesViewer GmbH is used to collect and store user data for marketing, market research and optimization purposes with the aim of identifying companies interested in our products. User data that cannot be assigned to a company is deleted immediately. Assignment is made via IP address, among other things. A javascript-based code is used for this purpose. The referrer URL, name, origin and sector of the host company, duration of the visit, usage data, date and time of the visit, screen resolution, resources downloaded from this website, IP address, browser information, device information, approximate geographical location, ID of returning users are collected. In this respect, profiling also takes place.
The data collected using this technology is encrypted using a one-way function (known as hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website.
The data stored in the context of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.
The legal basis for this data processing is your consent pursuant to Section 25 (1) TTDSG and Art. 6 (1) sentence 1 lit. a GDPR.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link here to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click this link again
3 Is personal data transferred to a third country?
With some of the cookie-based data processing on this website, data may also be transferred to countries outside the European Economic Area (“EEA”).
Please note that if you give your consent in our Consent Management Tool in Google Analytics, you also consent to a transfer to the third country USA in accordance with Art. 49 para. 1 sentence 1 lit. a GDPR. In particular, there is a risk that your cookie-related data will be processed by US authorities for control and monitoring purposes, possibly without any legal recourse.
There is no adequacy decision by the EU Commission for this country, as there are no data protection regulations there that are comparable to those in the EU (so-called third countries).
4 How long do we store your data?
RSP processes and stores personal data of data subjects only for as long as this is necessary to fulfill the purpose or as required by law.
If RSP concludes an employment contract with the applicant, the transmitted data will be stored by RSP for the purpose of processing the employment relationship in compliance with the statutory provisions, otherwise the application documents will be deleted or anonymized no later than five months after notification of the rejection decision, provided that deletion or anonymization does not conflict with any other legitimate interests of the data controller. Another legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).
Retention periods under commercial and tax law may also prevent deletion. The retention and documentation periods specified there are up to ten years. If the storage purpose no longer applies or if a legally prescribed storage period expires, the personal data is routinely restricted or deleted in accordance with the statutory provisions, unless it is used as evidence.
5 On what legal basis do we process your data?
We process the aforementioned personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG):
5.1 For the decision on the establishment of an employment relationship (Article 6 para. 1 lit. B GDPR in conjunction with Section 26 BDSG)
We process the data that you have sent us in connection with your application in order to check your suitability for the position (or any other open positions in our company) and to carry out the application process in accordance with Section 26 BDSG.
5.2 As part of the balancing of interests (Article 6(1)(F) GDPR)
If necessary, we process your data to protect our legitimate interests or those of third parties, provided you have not objected to the use of your data, for
- Assertion of legal claims and defense in legal disputes;
- Ensuring IT security, data protection control and data security;
- Prosecution of criminal offenses;
- providing you with information about our products, services, offers or technical developments (direct marketing) that you request from us as our customer or that we believe may be of interest to you, to the extent permitted by law;
- Integration of videos or third-party fonts for the economic operation of our website;
- the processing of inquiries via the contact form;
- the transfer of your personal data within the group of companies, where permitted by law, for internal administrative purposes, including the processing of personal data of customers and employees;
- to store some of your personal data when you use our services or have indicated a preference in relation to marketing communications or other correspondence, e.g. to be able to process follow-up requests, to improve our service;
5.3 Based on your consent (Article 6 (1) A GDPR)
If you have given us your consent to process your personal data for specific purposes (e.g. sending our newsletter), this processing is lawful on the basis of your consent.
We use the so-called double opt-in procedure for sending the newsletter, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed to us beforehand that you would like to receive our newsletter. You will then receive a notification e-mail from us asking you to confirm that you wish to receive our newsletter by clicking on the link contained in the e-mail. You can unsubscribe from the newsletter at any time. A message in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you can also use the unsubscribe link in every newsletter.
We also use your personal data on the basis of your consent for direct marketing purposes or to obtain your opinion on our products and services, which may be used for marketing, research and analysis purposes, provided that you have consented to being contacted for such purposes.
6 Is the provision of personal data required by law or contract?
You are not obliged to provide us with the aforementioned personal data via the website.
7 More recipients?
In addition to service providers acting on our behalf and the aforementioned recipients, we may also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of RSP, our customers, or others.
In order to process your data for the purposes described here, it may be necessary to disclose (or otherwise process) your personal data to a company in our group or to third parties.
8 Your rights as a data subject
Every person affected by our personal data processing has the right of access under Article 15 GDPR, the right to rectification under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. The restrictions under Sections 34 and 35 BDSG apply to the right of access and the right to erasure. In addition, there is a right of appeal to a data protection supervisory authority in accordance with Article 77 GDPR in conjunction with Section 19 BDSG.
8.1 Information about your right to object pursuant to Article 21 GDPR
8.1.1 Right to object on a case-by-case basis
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(f) GDPR (data processing on the basis of a balancing of interests); this also applies, where applicable, to profiling based on this provision within the meaning of Article 4(4) GDPR.
We also process your personal data in individual cases for the purpose of direct advertising. You also have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes without incurring any costs other than the transmission costs according to the basic rates
Please contact the data protection officers directly regarding your data protection rights.
8.2 Revocation of consents granted
The data subject may withdraw consent given to us at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
8.2.1 Perception of objection or revocation of granted consent
The objection can be made informally and can be addressed to us by telephone, for example, to:
- by using our contact form under Contact to object;
- by written notification to:
- by telephone: +49 36 71 57 21 0
- by fax: +49 36 71 57 21 21
- by e-mail: info@rsp-germany.com
Zum Silberstollen 10
07318 Saalfeld-Beulwitz
9 Security
In accordance with the Data Protection Act, we take appropriate steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Links to third party websites
Our website may contain links to and from the websites of our partner networks, advertisers and affiliates. RSP accepts no responsibility for the content of websites linked to its website. If you visit a third party website, it is your responsibility to ensure that you read the privacy policy and terms and conditions that apply to that website.
Change notifications
If we decide to change our privacy policy, we will post the changes on our website so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any time we decide to use your personal information in a manner different from that stated at the time of collection, we will notify you by email (to the extent we are required to do so by applicable data protection laws).
This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services.
Cookies are small text files that are used by websites to make the user experience more efficient.
By law, we can store cookies on your device if they are strictly necessary for the operation of this site. We need your permission for all other types of cookies.
This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.
You can change or withdraw your consent at any time from the cookie declaration on our website.
Find out more about who we are, how you can contact us and how we process personal data in our privacy policy.
Please provide your consent ID and the date when you contact us regarding your consent.
Your consent applies to the following domains: www.rsp-germany.com
Your consent ID: PCcQRXewkKpHvDYCgBmfN+mWvPmE0ibXzWYxooLmefR4EvQYJpT1vg==Consent date: Wednesday, October 23, 2024 at 14:17:56 CEST
The cookie statement was last updated on 17.02.25 by Cookiebot:
Necessary (6)
Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Maximum storage period | Type |
|---|---|---|---|---|
| __cf_bm | Monotype | This cookie is used to distinguish between humans and bots. This is beneficial for the website to generate valid reports on the use of its website. | 1 day | HTTP cookie |
| CookieConsent | Cookiebot | Saves the user’s consent status for cookies on the current domain. | 1 year | HTTP cookie |
| JSESSIONID | www.rsp-germany.com | Retains the user’s status for all page requests. | Session | HTTP cookie |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website to create valid reports about the use of your website. | Persistent | HTML Local Storage | |
| rc::c | This cookie is used to distinguish between humans and bots. | session | HTML Local Storage | |
| test_cookie | Pending | 1 day | HTTP cookie |
Statistics (6)
Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Maximum storage period | Type |
|---|---|---|---|---|
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP cookie | |
| _ga_# | Collects data on how often a user has visited a website, as well as data for the first and last visit. Used by Google Analytics. | 2 years | HTTP cookie | |
| _gat | Used by Google Analytics to limit the request rate | 1 day | HTTP cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP cookie | |
| collect | Used to send data to Google Analytics about the visitor’s device and behavior. Captures the visitor across devices and marketing channels. | Session | Pixel tracker | |
| Salesviewer.org | salesviewer | Assignment of company visitors (lead acquisition) | 99999 days | HTTP cookie |
Marketing (16)
Marketing cookies are used to follow visitors on websites. The intention is to show ads that are relevant and engaging to the individual user and therefore more valuable to publishers and third party advertisers.
| Name | Provider | Purpose | Maximum storage period | Type |
|---|---|---|---|---|
| #-# | YouTube | Used to track user interaction with embedded content. | Session | HTML Local Storage |
| iU5q-!O9@$ | YouTube | Registers a unique ID to keep statistics of videos from YouTube that the user has watched. | Session | HTML Local Storage |
| LAST_RESULT_ENTRY_KEY | YouTube | Used to track user interaction with embedded content. | session | HTTP cookie |
| nextId | YouTube | Used to track user interaction with embedded content. | session | HTTP cookie |
| NID | Registers a unique ID that identifies the device of a returning user. The ID is used for targeted advertising. | 6 months | HTTP cookie | |
| requests | YouTube | Used to track user interaction with embedded content. | session | HTTP cookie |
| TESTCOOKIESENABLED | YouTube | Used to track user interaction with embedded content. | 1 day | HTTP cookie |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Used to track user interaction with embedded content. | Persistent | HTML Local Storage |
| YtIdbMeta#databases | YouTube | Used to track user interaction with embedded content. | Persistent | IndexedDB |
| yt-remote-cast-available | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | session | HTML Local Storage |
| yt-remote-session-app | YouTube | Saves the user settings when accessing a YouTube video integrated on other websites | session | HTML Local Storage |
| yt-remote-session-name | YouTube | Saves the user settings when retrieving a YouTube video integrated on other websites | session | HTML Local Storage |
